Now live — 30-day free trial

Guide every agent.
Answer every call.

GuidIQ gives your call centre team a live, intelligent knowledge base to navigate every call with confidence — from first hello to final resolution.

Start free — 30 days →See live demo
No card requiredUp and running in minutes$15/seat per monthCancel any time
Live agent experience — try it yourself
Agent: Sarah K.

Call steps

Greeting
Account verify
Issue type
Resolution

Step 2 of 4

Verify the customer's account

"Can I please take your account number or the email address on the account?"
✅Account verified successfully
🔒Cannot verify — security protocol
30s
Avg. agent onboarding time
$15
Per seat per month
0
Training sessions required
AI
Ready for the future
Features
Everything your team
needs to perform
Built for call centres. Designed for any team that needs structure, consistency and speed.
🗺️
Live Call Guidance
Agents follow step-by-step scripts in real time. Yes/no decisions, dropdowns, deep branching — all resolved on screen instantly.
🔀
Deep Branching
Handle complex scenarios with flow-to-flow routing, sub-flows and conditional logic — without losing context.
📋
Call History & Notes
Persistent notes panel and full call history. Agents scroll back, jump to any step, and log outcomes instantly.
⚡
Visual + Code Builder
Build flows visually or write JSON directly. Import, export and version your knowledge base like a developer.
📊
Reporting
Flow usage charts, call volume by agent, note categories and full call logs — all in one place.
🤖
AI-Ready
Architecture built for the future. AI bot integration is on the roadmap for when you're ready to scale.
How it works
Live in four steps
From signup to first call in under 30 minutes.
1
Register your company
Sign up and get a 30-day free trial — no card needed.
2
Build your flows
Create call scripts with branching logic using the visual builder or JSON editor.
3
Add your agents
Invite your team and assign the right flows to the right agents.
4
Go live
Agents log in and follow guided scripts. Consistent. Every time.
Pricing
Simple pricing. No surprises.
Start free. Scale as you grow. Cancel any time.
Starter
Free
30-day trial — no card required
  • Up to 5 agents
  • Unlimited flows
  • Call history & notes
  • Basic reporting
  • Email support
Start free trial
Most Popular
Growth
$15 / seat / mo
Min. 5 seats ($75/mo minimum)
  • Unlimited agents
  • Unlimited flows
  • Deep branching & sub-flows
  • Full reporting & analytics
  • JSON import & export
  • Priority support
Get started
Power tier
Pro
$30 / seat / mo
For teams that run on data and need full control
  • Everything in Growth
  • Advanced tools
  • Full API access — build custom integrations
  • Custom flow templates — build & lock master scripts
  • Bulk flow import & versioning
  • Agent performance scoring
  • Analytics & insights
  • Call scoring & quality tracking
  • Trend reports — daily, weekly, monthly
  • Per-agent & per-flow breakdown
  • Exportable reports (CSV / PDF)
  • Dedicated onboarding session
Get started
Team
$99 / month
Up to 10 seats — flat rate, no surprises
  • Up to 10 agents
  • Unlimited flows
  • Deep branching & sub-flows
  • Full reporting
  • JSON import & export
  • Email support
Get started
Enterprise
Need something custom?
Every plan can be tailored to your team — seats, features, billing cycle, integrations. Get in touch and we'll build the right plan for you.
Custom seat countCustom integrationsSSO & audit logsAI bot (coming soon)Dedicated account managerSLA guarantee
Request a custom plan
Ready to guide every call?
Join teams using GuidIQ to deliver consistent, confident calls — every time.
Start free — no card neededSign in